Privacy Policy


The website is published by 9483-6772 Québec inc, a corporation specialized in the creation, manufacturing and marketing of jewelry, registered with the Registraire des entreprises du commerce under the number: 1178383486 and whose head office is located at 1332 Notre Dame Street West, H3C 1K7 Montreal, Quebec, Canada.

The Company wishes to inform you of the measures implemented to protect your personal data and privacy in accordance with the legislation in force.

In application of the legislation in force, you have the right to access, oppose, rectify, delete, portability and limit the processing of your personal data. You also have the right to set up instructions on what to do with your personal data after your death. These rights can be exercised by mail at the following address Pop N’ Shop Customer Service, 1332 Notre Dame Street West, H3C 1K7 Montreal, Quebec, Canada, enclosing a copy of your ID (which will not be kept by Pop N’ Shop and may either be destroyed or returned to you at your convenience).

When you provide us with your personal data, you authorize us to use them, to store them and, if necessary, to transmit them to our partners when required to process your requests. By submitting personal data to us through the Communication Channels, you agree to this policy. Our policy is subject to change in order to take into account changes in the legislation in force concerning personal data. We will keep you informed of any changes made.

Personal data transmitted to Pop N’ Shop

This is information about you as a natural person that you have voluntarily communicated to Pop N’ Shop via the various Communication Channels and which is essential to the processing of your order (such as your name, first name, e-mail address, telephone number, postal address).

This information is essential to the processing of your orders, which unfortunately cannot be processed without this information.

Data relating to your navigation on the Site (cookies)

When you browse the Pop N’ Shop website, temporary cookies may be stored on your computer.

What is a cookie?

A “cookie” is a text file that allows Pop N’ Shop to identify the device in which it is stored for the duration of the cookie’s validity or storage.

During your navigation on the Site, Pop N’ Shop may record, in a dedicated space on the hard disk of your device (computer, tablet or smartphone), one or more “cookies” through the Internet browser you use and according to the settings you have selected on it regarding cookies.

This information includes:

  • The type of Internet browser you are using;
  • The type of operating system and device you use to access the Service;
  • The domain name of your Internet service provider ;
  • The web page you came from;
  • Your country of residence and your language.
  • The pages and options you visit and access on our Site.

On your first visit to our Site, when Pop N’ Shop considers placing a cookie on your device, an information banner will appear at the bottom of the page. By continuing your navigation on the Site after clicking on “I accept”, you expressly consent to Pop N’ Shop placing cookies on your device (cookies related to targeted advertising operations, certain audience measurement cookies, social network cookies generated in particular by their sharing buttons when they collect personal data). If you continue to browse the site, cookies may be deposited on your computer. The banner will remain displayed as long as you have not continued your navigation, i.e. as long as you have not gone to another page of the Site or clicked on an element of the Site. If you do not wish to accept some or all of the cookies, we recommend that you click on the “Learn More” link on the banner, and follow the detailed instructions to refuse them.

Cookies do not generate or transmit any computer virus that could infect your device, they are only readable and recognizable by the sender.

You can change your cookie settings at any time. Below you will find information about cookies and the different ways to manage cookie settings on your browser.

The validity period of the consent to the deposit of Cookies is 13 months. Once this period expires, we will ask for your consent again.

Cookies on the Site

Pop N’ Shop may use the following types of cookies (banner at the bottom of the page):

  • Session management cookies
  • Cookies for audience measurement (statistical cookies)
  • Cookies required for certain optional features
  • Cookies related to targeted advertising
  • Cookies from social networks generated in particular by their sharing buttons when they collect personal data

Session management cookies are essential to the proper functioning of the Site. Refusing to do so may result in a slowdown and/or malfunction of the Site.

By analyzing the way you use the Site, Pop N’ Shop can offer you a better browsing experience in order to respond appropriately to your expectations and also identify any problems you may encounter in order to provide quick solutions.

You have the option of simply objecting to cookies via the procedures detailed below.

Pop N’ Shop is likely to integrate on its Site computer applications of third parties allowing you to share contents of the Site with other people. This is notably the case with the “Share” or “Like” button on Facebook, Instagram, Snapchat. The relevant social network may then identify you and store cookies on your devices. We invite you to consult their privacy policy.

Your choices regarding cookies

You have the possibility to modify at any time the parameters of your internet browser in order to accept, to parameterize or, on the contrary, to refuse the cookies. You have several options: accept all cookies, be notified when a cookie is set, or always refuse all cookies.

Pop N’ Shop informs you that disabling session or feature cookies may prevent you from viewing the Site. In this regard, Pop N’ Shop cannot be held responsible in case of degraded functioning of our services related to the settings you have chosen.

Each web browser has different ways of configuring how it handles cookies. In general, they are described in the help menu of each browser. If you are using a different type or version of browser than those listed below, please consult the “Help” menu of your browser.

  • You are using Safari on 5.0 (on computer)
    1. Choose Safari > Preferences and then click on “Security”;
    2. In the “Accept Cookies” section, indicate if and when Safari should accept cookies from websites;

For an explanation of the options available to you, click on the help button “?

If you have set Safari to block all cookies, you may need to temporarily accept cookies to open a page. Repeat the above steps, selecting “Always”. When you are finished with the page in question, disable cookies again and delete the cookies from the page.

For more information, you can visit the following page:

  • You use Safari on iOS (tablets and smartphones):
    1. Open the “Settings” application and choose “Safari”;
    2. In the “Privacy” section, deactivate the “Block all cookies” option;
    3. Define your privacy settings.

For more information, you can visit the following page:

  • You are using Google Chrome :
  1. Choose the “Settings” menu;
  2. Click on “Advanced Settings” and go to the “Privacy” section;
  3. Click on “Content Settings” and then on “Cookies”;
  4. Activate the “Block third-party cookies” command if you wish to block this type of cookie.

For more information, you can visit the following page:

  • You are using Mozilla Firefox :
  1. Click on “Menu” then “Options”;
  2. Select the “Privacy and Security” icon;
  3. In the History area, for the “Retention Rules” option, select “use custom settings for history”;
  4. In the “Content Blocking” area, the “Custom” option allows you to choose the type of cookies you wish to block. If you wish to accept all cookies, select the “Standard” option. If you are having trouble with cookies, remove “All Third Party Cookies” from the list of items to block.
  5. In the “Cookies and Site Data” area, you can check the “Delete cookies and site data when you close Firefox” box if you wish.

The settings you have chosen will be automatically applied and saved. For more information, you can visit the following page:

  • You are using Internet Explorer 8.0 and higher
  1. Go to the “Tools” menu, then select “Internet Options”;
  2. Click on the “Privacy” tab;
  3. Select the desired privacy level using the slider: up to “Block all cookies” to block all cookies, or down to “Accept all cookies” to accept all cookies.

For more information, you can visit the following page:

  • You use Androïd
  1. Tap on the menu button at the top right;
  2. Select “Settings” and then “Privacy and Security”;
  3. Define the privacy settings you wish to apply.

For what purposes is your data collected?

1. Respond to your requests

When you contact Pop N’ Shop through the various Communication Channels mentioned above, your personal data may be collected for the following purposes:

  • The provision of access to the Site and access to your dedicated customer area to allow you, in particular, to consult and track your orders;
  • The execution of orders that you have placed on the Site (including tracking and return of products and any complaints);
  • The sending of newsletters and any other documentation (brochures in particular) that you have requested;
  • Answer your questions;
  • To inform you of new similar jewels that may interest you;
  • More generally, compliance with legal, regulatory, accounting and tax obligations of Pop N’ Shop ;
  • Handle inquiries and complaints made by you on orders.

2. To solicit you for marketing operations

Your data may also be used for commercial purposes:

  • Management of any subscription and unsubscription to newsletters at your request;
  • Communication of information relating to Pop N’ Shop and its partners: news, products and services, commercial prospecting and personalized offers.

How and for how long?

Securing your data

As the person responsible for the processing of your personal data, Pop N’ Shop implements all the technical and organizational measures necessary to respect the protection of your personal data.

How long we keep your data

We store this information for a period of time that is proportionate and necessary for the purpose for which we are processing it and in any event for as long as is necessary to comply with any legal or regulatory obligation. The data is kept for a period not exceeding the time necessary for the following purposes:

  • Newsletter: your data will be kept as long as your subscription is active. You can terminate it at any time by unsubscribing in the link that will be indicated.
  • Fulfillment of an order: the data necessary to process your request will be kept for a maximum of three years from the date of your last order or our last contact.
  • Commercial offers: your data will be kept as long as you agree to receive our commercial offers. You can refuse them at any time by unsubscribing in the link that will be indicated.

For which recipients?

Pop N’ Shop and its partners

We would like to inform you that in order to allow the execution of the above-mentioned purposes, your data may be processed by technical service providers (IT, hosting, email distribution, maintenance, online payment service provider, etc.), who are located within the European Union.

Non-partner third parties

Pop N’ Shop will not transfer or sell your personal data to any third party. We do not share any personal data with agencies or companies for marketing or commercial purposes.

If the law, an authority (for example the tax authorities or the CNIL) or a judge were to force Pop N’ Shop to communicate personal data concerning you, Pop N’ Shop undertakes, as far as possible, to inform you (unless Pop N’ Shop is not authorized to do so, in particular in view of legal or judicial obligations which could fall to it).

How do the links on the Sites to other sites affect me?

We may from time to time place links on our Site to other websites and applications operated by third parties. These links are provided solely for your convenience and are intended to add value to your visit. However, including these links, we have no control over these websites and applications, which are independent from Pop N’ Shop and have separate privacy policies. When you leave our Site, please be aware that our policies no longer apply. Therefore, we will not be responsible for the accuracy, appropriateness, availability, reliability, copyright compliance, legality or decency of material contained in third-party websites and applications linked to our Site. We strongly encourage you to review the terms and conditions and privacy policies of any third party websites and applications before using their sites.

  • How can you access, update or delete information in “your space”?

To modify one or more personal data entered in your customer area, please send your request to the following e-mail address

  • What if you have other questions about Pop N’ Shop’s privacy and cookie policy?

If you have any questions or concerns about this Privacy and Cookie Policy, you can contact us at
or by sending us a letter at 1332 Notre Dame Street West, H3C 1K7 Montreal, Quebec, Canada.